terms and conditions

Last updated 14 November 2026

These terms apply to every order placed on this website. By placing an order you accept them.

1. Who we are

2. Products and prices

We sell our own GSPOT pieces, which are made to order, and a small selection of picked items from partner suppliers. Prices are in euros and include any tax we are required to charge. Shipping is added at checkout as described in our shipping policy. Product photos show the item as accurately as we can, but colours can look slightly different on screens.

3. Ordering and payment

You pay at checkout through PayPal, with a PayPal account or a debit or credit card. The contract is formed when your payment is completed and you see the confirmation page. We send the receipt by email (PayPal sends it for us). If we can't fulfil an order, for example because an item is no longer available, we tell you and refund you in full.

4. Discount codes

Codes such as GSPOT10 give the stated percentage off item prices (not shipping), work once per order, can't be combined or exchanged for cash, and can be withdrawn at any time. Orders already paid keep their discount.

5. Delivery

Delivery times and costs are in our shipping policy. Risk passes to you when the parcel is delivered to you or someone you name.

6. Your right to cancel

You can cancel within 14 days of receiving your goods, as explained in our refund policy.

7. Legal guarantee

If an item isn't as described or is faulty, you have the rights given by Latvian and EU consumer law, including the legal guarantee for at least two years after delivery. Tell us as soon as you notice a problem.

8. Liability

Nothing in these terms limits your rights as a consumer. We aren't responsible for delays caused by events outside our control, such as carrier or customs delays.

9. Complaints

Email support@gspot.world. We reply within 3 business days and aim to resolve every complaint within 15 days. If we can't agree, you can contact the Latvian Consumer Rights Protection Centre (PTAC, ptac.gov.lv) or the consumer authority in your own country.

10. Law

These terms are governed by the law of Latvia. If you're a consumer living elsewhere in the EU, you keep the protection of the mandatory consumer law of your country.