shipping policy
Last updated 14 November 2026
We ship worldwide. Every order is tracked, and you get the tracking link by email as soon as it leaves.
Shipping cost
| Order total | Shipping |
|---|---|
| Under €80 | €5.99 flat, anywhere |
| €80 and over | Free |
The shipping cost is shown in your cart and again before you pay.
How long it takes
Pieces ship from different partners, so one order can arrive in more than one parcel.
| Item | Made / packed | Delivery after dispatch |
|---|---|---|
| Dice Cap (made to order) | 2–7 business days | EU 3–8, UK and US 4–10, rest of the world 5–15 business days |
| Picked items (jackets, jeans, chain) | 1–5 business days | Usually 7–20 business days |
These are estimates, not guarantees. Holidays, customs and carrier delays can add time. If your order hasn't arrived within 30 business days of dispatch, email us and we'll sort it out.
Customs, duties and taxes
Inside the EU there are no extra charges on delivery. Outside the EU (including the UK, US and Switzerland), your country may charge import duties or taxes on arrival. Those are set by your country, aren't included in our prices, and are paid by the recipient.
Address problems
Check your address at checkout. If you spot a mistake, email us straight away. We can change it until the order has been dispatched. If a parcel comes back to us because of a wrong or incomplete address, we'll re-send it once you pay the new shipping cost.
Lost or damaged parcels
If tracking shows no movement for 15 business days, or your parcel arrives damaged, email support@gspot.world with your order number (and photos if it's damaged). We'll send a replacement or refund you.